End User Support Services

Overview

ARCC provides consultation and training services as a core ARCC service. This service is for all researchers at UWyo whether they use the HPC system, the Research Data Storage System, or if they have any other Research Computing topics they want to be covered. Our goal is to support researchers in any way we can. UW ARCC offers office hours, provides one-on-one consultation, and schedules in-person and online training so that researchers may perform their work with the most support that ARCC can provide.

The ARCC has consultants standing by to help you get the most out of ARCC resources and services. To get more information or schedule an appointment with an ARCC consultant, please either:

• Contact ARCC through e-mail @ arcc-help@uwyo.edu

• or fill out the general support form.

Self Guided Wiki Documentation

Users may find the answers they need by going to the following:

• Getting Started with ARCC HPC

• FAQs

• Training, Workshops, and Tutorials

• A list of helpful tools and resources for research

Office Hours

Linux Desktop Support

ARCC offers limited end user support for RedHat and Ubuntu Linux distributions.