End User Support Services
Overview
ARCC provides consultation and training services as a core ARCC service. This service is for all researchers at UWyo whether they use the HPC system, the Research Data Storage System, or if they have any other Research Computing topics they want to be covered. Our goal is to support researchers in any way we can. UW ARCC offers office hours, provides one-on-one consultation, and schedules in-person and online training so that researchers may perform their work with the most support that ARCC can provide.
The ARCC has consultants standing by to help you get the most out of ARCC resources and services. To get more information or schedule an appointment with an ARCC consultant, please either:
or fill out the general support form.
WyoLearn
We also provide training in conjunction with the University of Wyoming, which can be found under the ARCC section of the WyoLearn Catalog.
Office Hours
ARCC provides online office hours via Zoom on Tuesdays and Thursdays from 1:00 to 3:00 PM. These office hours will use Zoom’s waiting room and breakout rooms functionality to accommodate one-on-one assistance while providing service to the general ARCC user base. Click Zoom Office Hours to be directed to ARCC’s Zoom.
Linux Desktop Support
ARCC offers end user support for RedHat and Ubuntu Linux distributions.
Self Guided Wiki Documentation
Users may find the answers they need by going to the following: