This page is the jumping off point for ARCC help and broad spectrum service and utility documentation. Resource specific documentation can be found under each particular resource.
Requesting help or access to services can be done by visiting the ARCC Service Catalog. General help can also be requested by by emailing email@example.com. Visiting our bi-weekly Zoom based office hours is another to obtain help with specific issues: Office hours are held every Tuesday and Thursday on Zoom from 1:00 PM - 3:00 PM MDT. Check the News and Announcements page for information on current issues and events that be impacting you.
Getting Started/Onboarding with ARCC:
Prerequisites for getting an account:
Be a UWYO Faculty Member or be sponsored by one,
Have an active UWYO account
If you’re a non-UW researcher who is collaborating on a research project, a current UW faculty PI can request an External Collaborator account for you.
In-person or webinar style courses. Please contact ARCC at firstname.lastname@example.org or visit the ARCC Training page on the UWyo website for more information or view past course materials.
Custom training courses can be requested after meeting with ARCC staff. Please contact us or schedule a consultation to discuss the options.
Below we list a few suggestions that are often encountered with new users.
Know your workflow or having an idea of what steps you think you’ll need to take to accomplish your research goals.
If you are using software, please be aware of what software and what version of that software you want to use. This includes any libraries/packages and the dependencies for that software.
Ask questions. If you are confused by anything regarding research computing, feel free to ask ARCC.
Keep backup copies of code and data in multiple places.
Project and Account Requests
For research projects, UWyo faculty members (Principal Investigators or PIs) can request a research project on ARCC HPC (high performance computing) resources, using this form.
User Accounts require a valid UWyo email address and a UWyo-Affiliated PI sponsor. UWyo faculty members can sponsor their own accounts, while students, post-doctoral researchers, or research associates must use their PI as their sponsor. Users with a valid UWyo email address can be added in the project request or added later, using the Request New Account form.
Non-UWyo external collaborators (Ex_Co) must be sponsored by a current UWyo faculty member. Ex_Co accounts can be requested here.
Once access is granted, connection to ARCC HPC resources may be established via SSH. Note that SSH connections require Two-Factor Authentication.
This link covers Globus, command line tools and other specialized GUI tools.
Citing your use of ARCC Resources
A requirement of all allocations and use of HPC resources managed by ARCC is to acknowledge ARCC support for your research. Our ability to identify supported scientific results helps ensure continued support from the State of Wyoming, federal agencies and other sources for future HPC/HPS systems.