HPC Storage:

• Rarely do we increase /home directory space and ask that you please clean up any unnecessary files first.

• To determine what is taking up space in your home directory, you can cd to our home directory, then run a du -h --max-depth=1 command to determine what’s taking up space in your home folder.

• You may want to move files from your /home directory to your /project directory if appropriate to share with other project members, or if your data isn’t needed long term or is backed up elsewhere, you may move it to your /gscratch directory.

Alcova Storage:

• Storage increases

If the problem persists, email arcc-help@uwyo.edu to describe your issue.

Any requests for quota increases must be approved by PI to which the quota increase would be billed.

No, ARCC does not manage UWyo accounts, but to start troubleshooting, go here: Password Resets and Account Lock Outs

• If you are an external collaborator, you will need to contact the UWIT Accounts Office to reset your password

• Otherwise, call UW IT Helpdesk to have it unlocked at 766-HELP ( on campus: 6-4357)

• For further information on UWyo accounts see UW Accounts FAQ

No, there are other options:

• You have to purchase a Yubikey and then self enroll the key or have it set up by UWIT.

• You can enroll in any phone number or device on Duo.

  • When logging into Beartooth using the landline method, type “<your password>, phone“ and your enrolled number will get a call.

Per ARCC Policy: “Principal Investigators (PIs) are any University of Wyoming faculty member with an extended-term position with UW.  This designation does not extend to Adjunct Faculty.”

Detailed information on PI qualifications may be found on our policy page here and any information on our published policy page should overrides information on the wiki which, may at times, be outdated.

PIs may read more about PI Responsibilities on the policy page (Under General Policies: 1 -> User Responsibilities: B -> PI Responsibilities: iii)

Yes! ARCC maintains a facilities statement that’s available in several formats here.